Apparel 2009 Terms and Conditions from PPSAPPAREL.COM

All merchandise is new - "factory-first". We do not offer altered, refurbished, factory "seconds" or "cut tag" apparel on any item we sell.

All claims for shortages, damages, defects, price discrepancies, incorrect merchandise, etc.,

must be reported within 72 hours of receipt of goods. Claims will not be accepted after this time.

It is the customer's responsibility to inspect and count all goods received before washing or imprinting

to ensure that the correct merchandise and quantity was received as ordered and in good condition.

Without exception, PPS APPAREL, LLC will not assume responsibility after garments have been washed, imprinted, embroidered or embellished in any fashion.

For faster service, please e-mail all order inquiries or questions directly to us at GOPPS@COMCAST.NET

PPS APPAREL, LLC does not charge or collect applicable State, County or Local Sales Tax on Blank / Plain apparel purchases. It is the customer's responsibility to remit/report any required Sales or "Use" taxes directly to their own respective state/local tax authorities.

Due to our large volume of orders, Out of Stock items are not available on backorder. We will attempt to notify you for further instructions if any item you ordered is out of stock. If a particular is out of stock which does not represent a majority of your order, we will ship and bill only for the items actually shipped.

SHIPPING & HANDLING
Orders are shipped via ground transportation from the nearest stocking warehouse unless otherwise requested. Orders for non-printed items received from our website by 4:00 P.M. Eastern time are usually shipped the same day. Shipping charges (shown below) will be added to the final invoice. We do not add "handling" or "order processing" fees.

SHIPPING DEADLINE:
Orders "received" prior to 4 pm Eastern Time are usually shipped the same day. Placing an order prior to 4 pm Eastern Time does not guarantee we will receive it instantly. Due to ISPs and e-mail, if your order has special importance, you may want to call customer service immediately after placing your order online to discuss your shipping options. Orders received by us on-line, after 4 pm Eastern Time, may process the next business day in the fashion you have selected online.

The carrier will be UPS GroundSaver or FedEx Ground. Ship-To addresses must be a physical street address. P.O. Boxes and A.P.O. addresses are not currently accepted for shipment. If Next-Day or Second-Day Air service is required, please provide your shipper account number in the customer remarks section of your website order. We make every attempt to notify you of your shipping status via tracking number e-mailed to you. In the event your item is shipped direct from the manufacturers warehouse, this service may be delayed or not available at all.

PPS APPAREL, LLC (PPS Apparel.com) cannot be held responsible for lost or delayed orders after shipments leave the warehouse. Delivery of any shipment by us to a carrier relieves us of all further responsibility for damage and/or shortage. We will provide assistance in processing your claim. The majority of our items are shipped same day if order is received by 4:00 P.M. time. We make every effort to achieve this goal but do not guarantee same-day shipping. On occasion, items must be shipped direct from the manufacturer for which we have no control over ship times.

If you have a concealed shortage or damage you must notify the respective carrier (UPS or FedEx) to inspect within 7 days of receipt of the shipment.

USA Ground Shipping & Insurance Charges to the 48 Contiguous United States are as follows:

Order Value	Ground Freight - UPS / FedEx (Shipping & Insurance) (effective January 1, 2008)
$0.01 to $20.00	$8.80
$20.01 to $35.00	$10.87
$35.01 to $65.00	$12.46
$65.01 to $100.00	$15.58
$100.01 to $150.00	$18.29
$150.01 to $250.00	$20.51
$250.01 to $500.00	$22.12
$500.01 and Over	7% of Order Value

PRICES
All prices are based on U.S. Dollars (USD). All prices are subject to change without notice. Prices stated in the catalog or on our website are for non-printed items only.

ORDER CHANGES AND CANCELLATIONS
Orders, once entered into our system, cannot be changed. Similarly, we cannot add to orders already entered; a new order will need to be placed. Cancelled orders for unimprinted apparel that have shipped, may be subject to a 15% re-stocking fee plus shipping and return shipping charges. All requests for order cancellations must be received via e-mail request to GOPPS@COMCAST.NET . Custom imprinted or embellished orders are non-cancelable once artwork or layout has been approved by you.

CLAIMS AND RETURNS
Please inspect your order upon receipt. Alteration (printing, dyeing, embroidering, etc unless supplied by PPS APPAREL, LLC / PPS Apparel.com), or use by you will constitute acceptance by you of the order and condition of the goods. Returns of washed, decorated, or otherwise altered items cannot be accepted. Items approved for return must be shipped postage pre-paid to PPS APPAREL and include a Return Authorization number (RA#), which we will provide to you. An RA# is good for 10 days only and must be requested by the customer within 7 days of having received their merchandise. Stock garments (except headwear and under garments due to health reasons) are returnable if notification has been received within 72 hours of receipt of merchandise. Returned merchandise must be received by us within 15 days of original receipt of merchandise. All unclaimed or refused shipments are subject to a 15% restocking charge, in addition to shipping charges. Applicable credit will be issued upon receipt and inspection of returned goods with Return Authorization number in our warehouse.

EXCHANGES
We do not offer direct exchanges. We ask customers to place a new order and return the unwanted items separately with an RA# (provided by us)

written on the outside of the package. No restock fee for equal or greater value exchanges.

• Place a new order for the items you want. Please try to use the same credit card billing name.
• Keep the new order number handy.
• Have your old order number ready.
• Requesting a Return Authorization (RA) for the full or partial order only takes a minute, e-mail us at GOPPS@COMCAST.NET . An RA# is good for 10 days only and must be requested by the customer within 7 days of having received their merchandise.
• Usually, in one business day after e-mail notification, we will send you an email with your RA # to be placed on the outside of the return carton.
• If shipment error was caused by PPS APPAREL, we will mail you a no-charge return UPS Call Tag to be placed on the outside of the carton.

Please place the label on the box, write the Return Authorization number provided on the outside of the carton, then drop the box off at any

Please Note:
• Exchanges/Returns must be requested within 72 hours of receipt of merchandise.
• The original order's Shipping fees are not refunded.
• Standard shipping rates will be applied to the new order/exchange and billed to your credit card number provided on the original order.
• Returns cannot be processed without a Return Authorization (RA) number provided and written on the outside of the return package.
• Items that have been altered, screened, embroidered or washed may not be exchanged.
• Combining your shipping time, inspection time, and your bank's credit processing time it could take 7-30 days to have your refund issued.
• If a provided return shipping label is not used for any reason, PPS APPAREL will not compensate for alternative return shipping.

RETURNS & REFUNDS
If you are not satisfied with the merchandise, items (except headwear and under garments for health reasons) can be returned to

PPS APPAREL within 15 days of receipt of your merchandise. A restocking charge will be applied only to orders where an exchange is

Please Note:
• Returns cannot be processed without a Return Authorization (RA). (We cannot guarantee that return items received without an RA#

will receive a credit). An RA# is good for 10 days only and must be requested by the customer within 7 days of having received their merchandise.
• Items that have been altered, printed or washed cannot be returned.
• Items that are "Like New" will be refunded less applicable re-stocking charge.
• Customers pay for the shipping to return the merchandise.
• Inspection of the returned items can take 5 - 10 business days.
• There is a restocking fee of 15% of the product total per RA. There is no restock fee on equal value exchanges.

MAJOR DEFECTS
All products are "First Quality" (never "seconds" or "cut-tags") and sold as free of major defects. If there is a major defect with any of your items,

contact PPS APPAREL within 72 hours of receiving your order. Email gopps@comcast.net your order number and describe the problem

We have made every effort to insure that pictured fabric colors on our website are as close as possible

to the actual fabric color. Due to different monitor and color printer calibrations and settings, we cannot

guarantee that the merchandise received will match your computer monitor exactly. If color matching

Due to manufacturers dyeing processes, slight shade variations may occur between garments ordered.

Garment-dyed goods should be washed separately in cold water - no bleach before wearing. Do not

All duties and licenses incurred while shopping at PPS APPAREL.com are the sole responsibility of the customer. PPS APPAREL LLC cannot be held responsible (nor vouch) for any orders with pending taxes, duties or licenses.

We accept Visa, MasterCard, Discover and PayPal. Net 15-Day Terms are available to Public schools, colleges, universities upon pre-approval and receipt of signed school purchase order via fax to 304-296-7707, or by mail.

Your privacy and the security of your order are very important to us. Please see our PRIVACY STATEMENT.

PPS APPAREL LLC / PPS APPAREL.COM GIVES NO WARRANTY FOR THE MERCHANDISE, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESCRIPTION, OR QUALITY. IN NO EVENT SHALL PPS APPAREL LLC / PPS APPAREL.COM BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF ANTICIPATED PROFITS ON ANY CLAIM OF ANY KIND RESULTING FROM ANY ORDER WITH PPS APPAREL LLC / PPS APPAREL.COM.

Availability of merchandise is subject to change or discontinuance without notice. All information provided by the suppliers to PPS APPAREL LLC / PPS Apparel.com is deemed reliable, but without any warranty by us. PPS APPAREL LLC / PPS Apparel.com has no responsibility for a manufacturer's inability to supply merchandise or ship direct from their own warehouse. While we have attempted to provide a catalog image and show color charts on our website with accurate colors, you recognize that the actual color of any merchandise may differ from that shown in the printed catalog and on our website.

These terms and conditions apply to all purchases from PPS APPAREL LLC / PPS Apparel.com. The terms "PPS Apparel.com" means PPS APPAREL LLC, it's predecessor companies, and its operating subsidiaries that exist now or may exist in the future.

PPS APPAREL LLC / PPS Apparel.com reserves the right to change any of the policies and procedures at any time without notice. All rights of the parties in connection with the purchase of goods from PPS APPAREL LLC / PPS Apparel.com shall be governed exclusively by the laws of the state of West Virginia. Your use or order from this website acknowledges the above policies or procedures.